Hotline: +49 33762 49035

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Terms and Conditions

1. Formation of Contract

With your order, you make a binding offer to us to enter into a contract with you. By sending an order confirmation by e-mail to you or the delivery of the goods ordered, we can accept this offer. First, you will receive a confirmation of receipt of your order by e-mail to your nominated e-mail address (order confirmation). A purchase agreement is however, only on the delivery of goods ordered.
When ordering from our online shop, the order process includes a total of 8 steps. The first step is to select the items you want. In the second step, you select whether you want to register or want to go as a guest to check out. In the third step, you enter your account information, including billing address and any alternate delivery address. The fourth step is to choose the delivery method. The fifth step is to select the method of payment. Finally, you have the option, to check all information (such as name, address, payment method item) again and if necessary to correct before you submit your order by accepting our Terms and Conditions.

2. to save the text of the contract

We record the text contract text of your order. We also send you an order confirmation with all order data and our Terms and Conditions to your nominated email address.

3. retention of title

The goods remain our property until full payment.

4. Prices, shipping costs, return costs for revocation

All prices are retail prices, they include VAT.
As far as you use an existing right of withdrawal, you have to bear the cost of return if the delivered goods ordered and if the price of the returned the case does not exceed an amount of 40 euros or, if you go to a higher price of the thing, you have not yet paid the consideration or a contractually agreed partial payment at time of withdrawal.
Otherwise the return is free for you.
Not be returned
Not be returned are goods that are produced according to customer specifications or clearly tailored to personal needs (eg, dog tags with personal embossing).

5. Delivery conditions

Unless otherwise stated in the offer, we bring the product within 2 business days after receipt in the shipment.

6. Terms of payment

Payment shall be made either in advance by pre-transfer or PayPal. We reserve the right to exclude individual payment. If you choose to pay in advance, we will provide the bank details in the order confirmation. The invoice amount is to be paid within 10 days to our account. A lien can only be exercised if the claims are from the same contractual relationship.

7. Warrenty

The warranty is based on the statutory provisions.

8. Privacy Policy

In preparation, conclusion, execution and reversal of a contract datas are collected, stored and processed within the framework of legal provisions. When you visit our internet site your PC's IP address (currently used), date and time, the type of browser and operating system of your PC, and the used the pages will be logged. Conclusions to personal data are neither possible nor intended.
The personal data that you provide us such as a purchase order or by e-mail (eg, your name and contact details) will be processed only for correspondence with you, and only for the purpose for which you provided the data to us. Your personal information will be passed only to the shipping company, to the extent necessary to deliver the goods. For payment we pass on your payment information to the bank responsible for paying.
We assure you that your personal data will not be given to third parties, unless we are legally obliged to, or you have given specific permission. The provisions of the Data Protection Act are met for the implementation and management of production process services by third parties.

Duration of storage
Personal information that has been submitted on our website are only stored until the purpose is fulfilled, for which it was provided. As far as commercial law- and tax retention periods to be observed, may be the duration of storage of certain data is up to 10 years.

Your Rights
If you no longer agree with the personal data stored about or the information is incorrect, we will arrange the deletion, correction or blocking of your data to your instructions to the extent permitted by law. You can receive free information about all personal information that we hold about you.
For questions regarding the collection, processing or use of personal data, for information, correction, blocking or deletion of data please contact:

Telephone: +49 33762 49035
Fax: +49 33762 49029
Web: www.dogtagscustom.co.uk
E-Mail: mail@dogtagscustom.co.uk

Links to other websites
We can not take any responsibility and liability for the accuracy or completeness of the information and data integrity of third party websites. Since we have no control over the compliance with data protection laws by third parties, you should review the privacy statements of each separately.

9. Governing Law and Jurisdiction

Only German law. This choice of law is valid only if any binding legal provisions of the country in which he has his domicile or residence, can be limited. If the customer is not a consumer, the agreed jurisdiction is Potsdam.

Withdrawal

You may cancel your contract within 14 days without giving reasons in writing (eg letter, fax, email) or - if the goods are delivered before deadline - by returning the goods. The period begins after receiving this notification in writing, but not before receiving of the goods to the consignee (in case of recurring deliveries of similar goods not before of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 Abs . 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. For the preservation of the withdrawal period it is sufficient to send the revocation or the product. The revocation must be sent to:

SeoFood UG (limited liability)
Friedenstr. 72
15738 Zeuthen
Germany

Telephone: +49 33762 49035
Fax: +49 33762 49029
Web: www.dogtagscustom.co.uk
E-Mail: mail@dogtagscustom.co.uk

No right of return

Goods that are produced according to customer specifications or clearly tailored to personal needs (eg, dog tags with personal embossing) are out of the question. 

Cosequences of withdrawal 

In case of an effective withdrawal, the mutually received benefits and any benefits (eg interest) surrendered. If you cannot return the goods received whole or in part, or return it only in deteriorated condition, you must pay us compensation for the value. With the release of things this does not apply if the deterioration of the matter only on the test - as in a retail store - is due. Moreover, you can avoid the obligation to pay compensation by not using the goods as your property in use and omitting everything, which impairs their value.

Transportable items are to be returned at our risk. You have to bear the cost of return if the delivered goods are in accordance with the ordered and if the price of the goods does not exceed the sum of 40 euros or – if you are at a higher price - you have not yet paid the consideration or a contractually agreed partial payment at the time of revocation. Otherwise the return is free for you. Not parcel things are picked at your address. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.